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The Doctor is in: A Closer Look at How Revenue Cycle Affects PT Practice Health

Revenue Cycle Affects PT Practice HealthEvery PT private practice owner has an administrative and clinical function that contribute to the capture, management and collection of patient services revenue – The Healthcare Financial Management Association (HFMA); this applies throughout the life of each account. And because it is a cycle, any breakdown in the transfer of information directly affects financial outcomes. Government and health regulations constantly change. In order to be adaptable and cost-efficient, clinicians need to be in control of their practice revenue cycles.

The Struggle is Real

Delayed and bottlenecked collections may be an effect of one or all of the following:

  • Lack of proper training
  • Coding errors
  • Un-managed, Mis-managed and Unfiled claims

Collect Revenue at First Touch

  • New Patient Intake Forms. You can make these available online for your patients to fill out before they visit your clinic.
  • Manage your calendar. Just like scheduling meeting appointments, you can make your patients choose the schedule that suits them based on your published availability. Today’s automated systems allow reminders and notifications to be sent to both you and your patients– therefore, minimize missed appointments and maximize earning opportunities for your practice.
  • Verify and update your patient’s data (patient record, co-pay arrangement, eligibility, caps, billing and claims contact information, copy of insurance card, valid ID, etc.)
  • Collect co-pay amount due before providing treatment services

Document. Document. Document.

Clinicians must provide detailed accounts of the string of rehabilitation/therapeutic interventions conducted on his impaired or disabled patients (ie. Correct Coding Initiative, The 8-Minute Rule, Functional Limitation Reporting, etc.).

Prepare treatment forms–ready on the clipboard. Today, electronic real-time documentation saves you a lot of compliance headache in trying to accomplish a form post-treatment or after your patient has left the clinic.

Practice Best Practices on Claims Filing and Collection

How do you know you’re practicing best practices? You can’t manage what you don’t measure. Here is a quick list of measurable, time-bound key indicators for your revenue cycle health.

  • Account Receivable Aging
  • First-Pass Ratio (clean claims submitted divided by clean claims paid)
  • Reimbursement Production Index (Total Receivables/Total Charges)

We often ask our clients what made them start working with JetPT and their common goals are to:

  • End Underbilling
  • Improve Reimbursement Production
  • Deliver Quality Patient Care
  • Increase Patient Satisfaction

If you need help assessing your current billing and collection situation, you can call JetPT 855-217-5013 or email our Billing and Collection Consultants.


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    • "This rapidness has completely turned my company around and I highly recommend this team to all physical therapist." Read more »

      Matt Jackson

      Lonoke Physical Therapy, Inc

    • "Jet PT Billing is the best billing company that I have used. They have a comprehensive statistical approach to billing..." Read more »

      Scott Cole

      Franklin Rehabilitation

    • "They provide us with timely billing services at very competitive rates. Their team is very knowledgeable and communicate well with us..." Read more »

      Nathan Stack

      Optimal Physical Therapy


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