In this article I’m going to give you some insight into what to look for when choosing a billing company. By showing you what separates Jet PT Billing from other billing services, I am going to give you some questions to ask whomever you consider handling your practice’s billing.
First and foremost, as the founder of Jet PT Billing I am also a physical therapist. I trained as a physical therapist and practiced as a physical therapist. For several the years I spent as a practicing physical therapist, I was in private practice, just like you.
This gives me some incredible insight as to what physical therapists who own their own practices deal with on a regular basis. Not only that, but I knew exactly what I needed and wanted from my own billing department.
When I left private practice and sold my interest in it, I did some consulting with other private practice owners. While I was consulting with these physical therapists, the primary area of emphasis that we were dealing with was billing and collections.
This is a fundamental reason why you don’t just run out and start a physical therapy billing service without knowing what you are doing. You need to know what works, what is needed, and what is wanted.
That is how Jet PT Billing came into existence. I took the time to distill what a high functioning billing department looked like in my own practice. I then filtered that knowledge through my work with other physical therapists and came up with a system that works for our unique market.
I doubt there are a lot of billing services out there that were founded by a physical therapist. That is the biggest thing that separates Jet from the competition.
Let me give you an example of how that translates into marked differences between us and the others in the market. These are things that you can use to figure out what you need from a billing and collection service.
We send out weekly reports, we do not wait until the end of the month or the end of the year to communicate what is going on with your business.
Every Monday morning, we send out graphical reports and spreadsheets that show exactly what we did on their account last week.
There’s more information in these reports than most practice owners need. We get accused of over-communicating, but we just want you to have as much information as possible. Our system can generate 120 reports and we are more than happy to show any client how to run them and what to look for in each one.
In our case, we pride ourselves on being 100% transparent in our dealings with our clients. They can see exactly what we see. There is nothing hidden from them. Plus, they can download and install our billing software on as many computers and systems as they want.
That’s why we exist the way we do, we want you to see exactly what is going on with your practice and what we are doing on their behalf.
Lastly, we offer incentives to our staff to collect your money as quickly as possible. We have the fundamental belief that when you are doing well, we are doing well.
These factors set us apart from the average run-of-the-mill billing and collection service operating in the physical therapy space.